Empowering Charities & NPOs through Digital Excellence

We use expandable web content management systems such as WordPress, Shopify, etc. to design and develop for our clients, and can customize a variety of features according to their different needs, such as reservation, booking, online payment, membership system, automatic invoicing, order management, blogging system, multi-language switching, and so on.

To make it easier for you to track the progress of your project, we clearly plan deadlines before we start work. Typically, our website development cycle is around 3 weeks. It will be shorter if the website structure is simple and also if the client is quick to provide the information needed for development. It is recommended to contact us at least 4 weeks in advance in order to achieve the desired goals. Of course, if you need a website urgently, we will think of a solution for you and give you appropriate advice and solutions.

Of course! Alstra is a federal corporation. All the services we provide are guaranteed by contract, and the invoices issued have a CRA tax ID number, so please rest assured.

Alstra is a federally registered Canadian company with many years of experience. Our attention to detail and design process is complemented by excellent technical capability in operation and maintenance. Our project director will follow up with you to efficiently communicate your needs and customize the best solution for you. If you have online e-commerce payment collection needs, we have partnered with one of Canada’s largest local payment providers to offer you better rates than others.

During the development process, you only need to provide the necessary documents, such as company logo, color scheme suggestions, copywriting content and other references, and attend a few meetings to communicate ideas in a timely manner. All meetings are conducted through Google Meet video conferencing or phone calls, and the information is mainly transmitted by email.

We recommend that you register your domain name under your own name, as it is like a house number for your website and it is in your best interest to have control over it. If you want, we can also register it for you. Domain name registrars usually charge around $10-15 CAD per year.

Our server hosting prices start as low as $5 CAD per month, and all of our websites run on dedicated servers that do not share system resources with others. We also configure the global CDN acceleration for the website, no matter where the user is, can open your website in seconds. In addition, we have independently developed a proprietary website firewall, which can block most network penetration attacks and protect the security of your website.

Upon completion of the website, we will hand over 100% ownership and control to you. Alstra has developed an easy-to-understand back-end, so that you are fully capable of modifying, editing and maintaining the content of the website on your own in the future. If you need us to make changes or extensions, we will quote you separately and keep our pricing transparent. We will also provide you with a guidebook to show you how to manage your website. If you just can’t find the time, we also have value-added packages that offer website maintenance and monitoring services, as well as additional training services for website operation and management.

Quotation adjustments are usually caused by the client’s request to expand the content scale or functionality during the development process. In order to avoid this situation leading to disputes, we will confirm the scale of the website with the client before the start of the project and provide a quote accordingly based on the content and functional requirements of the website. If the size of the website or the client’s requirements change during the development process, Alstra will continue to communicate with the client to confirm and ensure the quality of the finished product. All the services we provide are guaranteed by a contract, which is signed by both parties before the development work is carried out.